Help Center
Quick answers to the questions we hear most. Can't find what you need? Reach out directly.
Getting Started
Open Gnumo, hit the + button, and either type your cards manually or paste in your notes and let the AI generate them. The first deck takes under a minute.
Start with one deck and one short focus session per day. Consistency matters more than volume, 20 minutes a day beats 3 hours once a week.
An internet connection is needed to sync and use AI features. Reviewing existing decks works offline.
Studying & Reviews
After each card, you rate how well you remembered it. Gnumo schedules the next review at the optimal time based on that rating, harder cards return sooner, easier ones space out.
A real-time measure of how locked-in your session is, based on tab activity, timing, and consistency. It's there to give you honest feedback, not punish you.
Yes, you can paste from CSV or use the AI generator on your existing notes. Direct import from popular flashcard apps is on the roadmap.
Account & Billing
Free includes core study tools and a generous monthly AI limit. Gnumo+ adds unlimited AI generation, advanced analytics, and priority support. Full breakdown on the Pricing page.
Go to Settings → Billing and hit Cancel. You'll keep Gnumo+ until the end of your current period. No questions asked.
Gnumo+ is already priced for students. If you're at a school participating in our partner program, ask your teacher about free access.
Troubleshooting
Check status.gnumo.app for any active incidents. Otherwise, try refreshing or clearing your cache. If it persists, email us.
Decks and progress sync automatically when you're signed in. If something looks missing, reach out and we can usually recover it.
Still stuck? Email us at gnumoapp@gmail.com and we'll get back within a day.